Frequently asked questions
Is there a contract?
You can try DigiTally for an initial three-month period – which is a paid-pilot.
After 3 months, choose if you want to sign up for an additional 12 months or not. The contract is a 1 year rolling contract.
Where do I start?
To get started – schedule a demo with us to see if we are a fit for you (we won’t bite!).
We then upload your products and onboard your team. Your stocktaking and food waste is then simplified forever!
Can I cancel my subscription at any stage?
After the 3 month pilot period, you can opt-out and cancel (thankfully this doesn’t happen very often … as DigiTally is magic) with no hard feelings!
Do I need to buy hardware from you?
If you already have an Android device, then no, you can use your own – but we can supply one to you if required.
If you require beverage stocktaking and want a scanner and weighing scales, then yes, you need to buy the hardware from us as it is configured specifically to the tablet.
How do I pay for the subscription?
Once you sign-up, we will forward you on a payment link for secure payment via bank transfer or credit card.
Is support available?
Absolutely. DigiTally prides itself in top class support!
We will ensure that your journey with DigiTally is as smooth as possible at all stages. You can contact us through web chat, email or telephone!
Is my data safe?
Absolutely! Thats why we hire an internal Team of IT professionals that are certified cyber analysists and web penetration testers. We take your privacy, security, and back up very seriously.
Your data is stored on a secure server with daily backup and 256-bit encrypted connection and full disaster recovery systems in place.
